This end user training manual provides instructions for key sales and distribution processes in SAP. The manual covers creating customer master records, pre-sales order processing for export, local commercial, and local institutional sales, sales reversal/diversion procedures, and accessing reports.
The key transactions covered in the manual are:
- Creating Customer Master Records – instructions for setting up new customer master data in SAP using BP transaction code.
- Pre-Sales Order Processing – detailed steps for export sales (quotation, contract, sales order, delivery, billing), local commercial sales (contract, delivery, shipment, billing), and local institutional sales (contract, delivery, shipment, billing)
- Sales Reversal/Diversion Procedure – steps to cancel invoice, reverse goods movement, and close sales order in case of refusal to receive goods
- Reports – accessing standard SAP reports for sales and distribution
The manual provides end users with detailed, step-by-step guidance on executing essential SAP SD transactions and processes. It covers the order-to-cash cycle for different sales scenarios. The instructions allow users to efficiently create customer masters, process sales orders, deliveries, shipments, and billing documents in the SAP system.